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Payment Methods
For all buyers, we accept payment using PayPal and the following Credit Cards: Visa,
MasterCard, American Express, and Discover. If our credit card processor will not approve a payment,
we will not accept it. No checks.
We
would love to speak with you "live" to help you with a purchase decision, or just to answer questions
about a work. Please call the phone number on the bottom of each page. If we are out picking up or delivering
a piece, will answer messages as soon as we can.
Shipping Policy
We
always pack well for protection. As collector's we have been disappointed by opening a shipment of art, only to realize
it was damaged due to poor packing. We do not want others to have this experience. We also ship every piece of art
insured just in case.
Shipping Methods
Standard shipping times are 5-7 days to anywhere in the U.S. We ship
using Federal Express, UPS, DHL, or U.S. Post Office. For items advertised as "free shipping" under some conditions,
we choose the lowest cost shipping method. We can use your preferred shipping, sometimes for an additional charge. We
can also expedite shipments for an additional charge.
Returns
Returns are absolutely allowed if we accidently ship the wrong item. Even then, all returns must be approved by us
in advance in writing (US mail or email). The item must be returned by the buyer in exactly the same condition as it left
us, and in the original or better shipping container. It must be insured by the buyer for the full amount. Refund will
be made after the item arrives, is inspected, and found to meet the above conditions.
Returns due to
change of mind must be approved by us in advance in writing (US mail or email) and are subject to a 20% restocking fee to
cover PayPal/credit card fees on the original charge and on the refund, our packing materials, and our handling. The
item must be returned by the buyer in exactly the same condition as it left us, and in the original or better shipping container.
It must be insured by the buyer for the full amount. Refund (less restocking fee) will be made after the item arrives and
is inspected, is inspected, and found to meet the above conditions.
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