J D Smith Fine Art

Payment and Shipping

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Common Questions
Payment and Shipping
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Payment Methods

For all buyers, we accept payment using PayPal and the following Credit Cards:  Visa, MasterCardAmerican Express, and Discover. If our credit card processor will not approve a payment, we will not accept it. No checks.

We would love to speak with you "live" to help you with a purchase decision, or just to answer questions about a work. Please call the phone number on the bottom of each page. If we are out picking up or delivering a piece, will answer messages as soon as we can.


Shipping Policy

We always pack well for protection. As collector's we have been disappointed by opening a shipment of art, only to realize it was damaged due to poor packing. We do not want others to have this experience. We also ship every piece of art insured just in case.


Shipping Methods

Standard shipping times are 5-7 days to anywhere in the U.S. We ship using Federal Express, UPS, DHL, or U.S. Post Office. For items advertised as "free shipping" under some conditions, we choose the lowest cost shipping method. We can use your preferred shipping, sometimes for an additional charge. We can also expedite shipments for an additional charge.


Returns

Returns must be approved by us in advance in writing (US mail or email). The item returned must be the exact same item as originally shipped by us to the buyer, be returned by the buyer in exactly the same condition as it left us, and be in the original or better shipping container. The item must be insured by the buyer for the original purchase amount. Refund will be generated 3 days after the item arrives, is inspected, and is found to meet the all of the above conditions.
 
Returns due to change of mind must be approved by us in advance in writing (US mail or email) and are subject to a 20% restocking fee to cover PayPal/credit card fees on the original charge and on the refund, our packing materials, and our handling. The item returned must be the exact same item as originally shipped by us to the buyer, be returned by the buyer in exactly the same condition as it left us, and be in the original or better shipping container. The item must be insured by the buyer for the original purchase amount. Refund will be generated 3 days after the item arrives, is inspected, and is found to meet the all of the above conditions.

J D Smith Fine Art, Happy Valley, OR, USA, 97086
 
Phone: 1-503-698-7631
Call:  Mon thru Sat, 9am-6pm PST
Visit by Appointment